One inbox, clear context
Email [email protected]. To help us respond usefully, include the relevant page URL and choose a descriptive subject.
Include the runtime, input, observed result, and a minimal reproduction.
Describe the recurring problem and why a focused example would help.
State your region and the specific data or advertising question.
Explain the organization, proposal, and any deadline.
Editorial corrections
Before submitting a correction, review how we review code. Well-scoped reports with a reproducible case are prioritized over general requests for project debugging.
Response expectations
Messages are reviewed on business days. NCloudFun cannot provide emergency support, private consulting, or guaranteed response times. We do aim to acknowledge credible security, privacy, and material code-correction reports promptly.
Security reports
Do not include credentials, personal data, or exploit details in a public channel. Email a concise summary first so an appropriate disclosure path can be arranged.